The National Credit Regulator (NCR)

What Is The Purpose Of The NCR?

National Credit Regulator (NCR) was established as the regulator under the National Credit Act 34 of 2005 (the Act). The NCR is responsible for the regulation of the South African credit industry. It is tasked with carrying out education, research, policy development, registration of industry participants, investigation of complaints, and ensuring enforcement of the Act.

National Credit Regulator (NCR)

National Credit Regulator (NCR) was established as the regulator under the National Credit Act 34 of 2005 (the Act). The NCR is responsible for the regulation of the South African credit industry. It is tasked with carrying out education, research, policy development, registration of industry participants, investigation of complaints, and ensuring enforcement of the Act. The Act requires the Regulator to promote the development of an accessible credit market, particularly to address the needs of historically disadvantaged persons, low income persons, and remote, isolated or low density communities. The NCR is also tasked with the registration of credit providers, credit bureau and debt counsellors; and enforcement of compliance with the Act. It is active in promoting financial inclusion policy and a member of the Alliance for Financial Inclusion.

The roles of the National Credit Regulator is:

  • Register credit providers, credit bureau and debt counsellors, and monitor the conduct of these parties;
  • Educate and create awareness of the protection which the Act offers;
  • Research the credit market and monitor access to credit and the cost of credit to identify factors that may undermine access to credit, competitiveness and consumer protection;
  • Advise government on policy and legislation;
  • Receive and investigate complaints and ensure that consumer rights are protected, and refer these to the correct agencies and;
  • Enforce the Act and take action against contravening institutions.

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