What can debt collectors NOT do?

Knowledge is power when…

Knowledge is power when dealing with debt collectors! Understanding how debt collectors work and what they are permitted to do to collect a debt can assist you avoid being threatened by them. Here’s a few “don’ts” for debt collector…

Debt collectors can’t:

  • Calls made before 8 a.m. or after 9 p.m. are prohibited without the consumer’s consent.
  • Make calls on Sunday.
  • If customers are aware that their employer does not want them to be reached during business hours, call them at work.
  • If you have a debt, speak to your employer about it, unless it is past-due child support.
  • Make contact with family members, close friends, or neighbours to shame you into paying your debt. Nevertheless, they are not allowed to explain why they need the information; they can just ask how to contact you.
  • use a post card or envelope to get in touch with you about your debt and clearly mark it as coming from a debt collector.
  • During a relatively short amount of time, I keep calling you. For instance, making numerous calls to you in a single morning or afternoon.
  • Swear at you or treat you badly when you are speaking with them.
  • compel you to answer their calls.
  • Give them a postdated check that is deposited before the cheque’s due date.
  • Unless the contract the debt collector signed with the creditor specifically allows it, collect more money than you owe on a debt.

The greatest way to avoid being taken advantage of by debt collectors is to stay aware.

If you know-you know!

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